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Workflows handle the admin.
You focus on care.

Ready-made workflows for bookings, forms, consultations, prescribing, dispensing, labelling and follow-up. You make the clinical decisions. Xiniyo takes care of the rest.

Built around care. Prepared for the working day.

One patient record, connected to every workflow around it.

Built for the teams delivering care every day

  • Community pharmacies
  • Private clinics
  • Independent prescribers
  • Online clinics
  • Weight management
  • Aesthetics clinics
  • Multi-site teams
01 / Three simple steps

Choose a service, apply a workflow, and let Xiniyo organise what happens next.

01 Choose

Choose a service.

Start with the care your team already delivers, online, in clinic or both.

02 Apply

Apply a workflow.

Pick a ready-made route for new patients, repeat treatment or follow-up. Use it as it is, or adjust the forms, steps and timing.

03 Run

Let the routine run.

Xiniyo collects, organises and prompts. Your team steps in when care needs a decision.

The routine stays organised. Your team stays in control.

02 / One context, different flows

Run your operations through clear, connected workflows, so every day feels organised and under control.

Xiniyo keeps the routine organised around you, so you can see what is happening, what needs attention and what comes next. Here are five ways patients can enter, return to or continue care.

Flow 01

Patient self-books

Let patients complete the routine before they arrive.

  1. 1

    Choose the service

  2. 2

    Book and pay

  3. 3

    Complete the forms

  4. 4

    Consult and follow up

Flow 02

Staff books the patient

Keep phone and reception bookings in the same workflow.

  1. 1

    Find or add patient

  2. 2

    Choose the treatment

  3. 3

    Send forms and details

  4. 4

    Consult and follow up

Flow 03

Walk-in or phone request

Bring an immediate request into a structured record.

  1. 1

    Capture the patient

  2. 2

    Check what is needed

  3. 3

    Consult the patient

  4. 4

    Document next steps

Flow 04

Patient-led follow-up

Let patients reorder and continue care from their existing profile.

  1. 1

    Automatic email reminder

  2. 2

    They sign in to their profile

  3. 3

    Fill out the reorder form

  4. 4

    Submit the follow-up request

Flow 05

Staff-created follow-up

Turn the next step from a consultation into organised follow-up.

  1. 1

    Agree the next step

  2. 2

    Set the action and timing

  3. 3

    Patient gets an email reminder

  4. 4

    Complete or continue

01 / 05

Routine steps keep moving. Clinical decisions stay with your team.

03 / Your day, organised

Xiniyo organises your day and tells you what to do next.

Approvals, appointments, clinical reviews and dispensing come together in one view. Xiniyo puts them in order, lets you know when something needs you and guides you to the next step.

See your working day in Xiniyo
Your dayOrganised by Xiniyo Updated now

Next up for you

Appointments · Oldest 2h4 bookings awaiting approval Review now
Prescriptions · Oldest 40m3 prescriptions awaiting review Review
Dispensing · Due today5 items awaiting dispensing Open queue
Suggested next stepApprove 3 prescriptions so today's orders can be dispatched by 15:00 Start review
You are not missing anything.Reminders, forms and follow-ups are moving on their own.
Nine connected workflows

Every part of your clinic, connected by workflow.

Each area works on its own. Together, they keep information and action moving across the whole clinic.

  1. 01

    Patient management

    Keep records, forms and communication together.

  2. 02

    Bookings

    Connect availability, payments and preparation.

  3. 03

    Consultations

    Bring answers, notes and decisions into one place.

  4. 04

    Prescribing

    Keep prescriptions connected to the clinical record.

  5. 05

    Dispensing & labelling

    Label and move approved treatment towards supply.

  6. 06

    Follow-up

    Trigger reviews and bring patients back at the right time.

  7. 07

    E-commerce

    Sell products and repeat treatments online, linked to the patient.

  8. 08

    Insights

    Understand activity, demand and revenue.

  9. 09

    Audit logs

    Keep a clear record of who did what, and when.

Nine connected workflows. One platform.

Pricing

Simple, transparent pricing that grows with your clinic.

Monthly Annual Save up to 20%

Website + Clinic

£49.99 / mo

Billed monthly

£39.92 / mo

Billed £479.00 / year Save 20%

  • Want both a website and operational management in one place Offer consultations, prescriptions, or clinical services online 
  • Need secure patient records and workflows 

Usage-based: £0.99 per completed consultation.

Clinic Only

£35.00 / mo

Billed monthly

£29.75 / mo

Billed £357.00 / year Save 15%

Already have a website you're happy with? This plan provides everything you need to run your clinic more efficiently, including secure patient records, appointment management, consultations, prescriptions, and streamlined clinical workflows. All without replacing your existing website.

Usage-based: £0.99 per completed consultation.

Add-ons

9 available

Extend the platform as you grow

  • Usage
  • Website Widgets
  • Branch
  • Activity Log
  • Marketing
  • …and 4 more
Make clinics flow.

Put your clinic in full flow.

Your services. Your working day. A real conversation.